Carl J. asked

💻  Computer

My HP Envy 5540 printer displays an 'Ink Cartridges Problem' message, instructing me to remove and reinstall the cartridges, which I have done multiple times. I have also replaced the black ink cartridge with a new one (model 62), but the issue persists. What could be causing this problem and how can I resolve it?

January 11th, 2023

Crystal G. answered

The issue you're experiencing is likely due to a problem with the ink cartridge sensors. Here are th...

January 11th, 2023

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