Alexa refuses to allow me to renew my Amazon Music Unlimited subscription for $4.99 per month, which had been working for three years. What could be causing this issue and how can I resolve it?

September 11th, 2023

I need help regaining my Facebook account after changing devices. I am not receiving the 6-digit code sent for verification. What should I do?

October 10th, 2023

I am having issues with my Samsung account, specifically with registering for a Samsung account and getting an invalid code when trying to use the Directv streaming app. How can I resolve this issue?

March 10th, 2023

I have been logged into Facebook via my cell phone for years and now I can't get into it. I have forgotten my password and they say they will send my password via email but it hasn't come through. What else can I do?

January 28th, 2024

I feel very threatened by hackers who have taken over both my cell phones, erased everything, and blocked my email. They are close to my location and have taken over my emails and identities. How do I get rid of them? I wake up scared and am dealing with the recent loss of my husband. I purchased a Norton identity pack, but it doesn't seem to be working. They are using both my email and iCloud for rerouting. What should I do?

January 18th, 2024