asked

My iTouchless sensor trash can, which requires D batteries, is not opening properly. The lid only opens partially, and after a month of usage, I discovered a crystallized coating seeping out of the battery cover, gluing it shut. I am concerned about how to open the battery cover safely and dispose of the old lid. iTouchless is shipping me a new lid, and they suspect a battery burst. How should I handle this situation, and can Duracell replace the batteries for me?

May 16th, 2023

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