Jacob S. asked
My Lenovo laptop was hacked with a fake popup message, preventing access to the internet and showing a black screen. I changed my Microsoft password using my iPhone, but the hackers demanded payment via Microsoft gift cards. I tried restarting the laptop and using recovery utilities, but the screen remains black. What should I do next?
April 26th, 2024
Wendy T. answered
The issue you're experiencing is likely due to a fake popup message from a malicious website. Here a...
April 26th, 2024
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