I just bought two IdeaPad 510s and thought Microsoft Office came with it. I see a bill from Microsoft for a subscription. Is this a one-time charge? What is the exact model of your IdeaPad? Have you installed any updates recently? Is it asking you to purchase Microsoft Office?

October 16th, 2023

My Dragon software is not responding and says 'Com error_fail'. I have an HP TouchSmart i3 Core 15-inch laptop. I haven't installed any updates recently, and I tried today but was unsuccessful. What could be the issue and what can I do to resolve it?

May 29th, 2024

I got a new computer and can't load and play Letter Linker, which I purchased a while back. My code is OGTQEC-WA3H7F-AAZMOV-INMYX4. I now have an HP Pro 3500 with Windows 7 Ultimate SP1. I haven't installed any updates recently. How did I install Letter Linker on my new computer?

August 8th, 2024

I have several issues with my Dell computer. 1. I couldn't contact a frequently contacted person whose picture appeared on my phone but not on the computer. 2. A message quote connecting with Tamar Tamar kept showing on the computer screen and I couldn't end the call even after several hours. 3. Several people were changed from Skype to Skype phone without any action on my part, and I want to restore them to Skype. I'm a psychiatrist and often use Skype to talk with patients on the mainland. What can be done to resolve these issues?

July 25th, 2023

My history cache is still running since yesterday after speaking with someone claiming to be from Microsoft. I am worried the computer might be hacked. The computer is an HP unit running Windows 7. I have not installed any updates recently, but websites work faster. I am unsure if the person I spoke with yesterday was actually from Microsoft. How can I resolve this issue and ensure my computer is secure?

June 29th, 2023