Frederick D. asked

💻  Computer

My MacBook laptop screen turned black and shut down while I was working on a document. I tried a hard reboot, but it only started the process halfway before shutting down again, displaying a white circle with a line through it. This has happened three times. I am currently in France, and the computer was purchased in Canada. What could be causing this issue, and what steps can I take to resolve it?

September 5th, 2024

Cynthia R. answered

The black screen issue on your MacBook could be caused by several factors, including a defective vid...

September 5th, 2024

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