asked
My Microsoft Surface with Windows 10 is blocked. I received an alert to call a Windows tech help number or be blocked while using my computer outside my home. I called the number but was nervous when they started manipulating my computer and asking a lot of questions. I was also told I didn’t have a firewall, but my security system, McAfee, said I do have a firewall but couldn’t help me unblock my computer. What should I do to resolve this issue?
November 11th, 2023
My Facebook account has been hacked and tampered with for over 10 days, making it impossible for me to delete the account or start a new one. I've tried reporting this to Facebook but can't log in to do so. What can I do to resolve this issue?
December 20th, 2024
My Facebook account has been disabled without any warnings. What could be the reasons for this and how can I attempt to recover my account?
July 18th, 2023
I ordered a large Jersey Devil shirt earlier today and need to change it to an extra large. I used my debit card for the purchase, but my bank only shows a PayPal phone number. I don't know how to make this change. Additionally, I'm unsure if I made any recent changes to my payment info or PayPal account, and I can't remember the website or app I used to place the order.
July 24th, 2023
One of my cable boxes is not working. Should I take it to an Xfinity store for an exchange?
June 27th, 2024
I have a Lenovo ThinkCentre M92p. I need to reset the BIOS to default values, but I lost the video connection. What function key or sequence of function keys should I press to reset the BIOS without a visual?
December 17th, 2023