Donald E. asked

💻  Computer

My phone number is () -# and I have had this number for 21 years. However, when I try to pull up my account online to update my minutes, it says my account/phone is inactive. I have called for three years in a row and keep being told it will be fixed, but it still isn't. How can I resolve this issue and update my account online?

December 5th, 2024

David N. answered

The issue seems to be related to your account status being incorrectly displayed as inactive on the ...

December 5th, 2024

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