My Kindle screen is broken, and I need to buy a new Kindle and transfer my books. My old email address '*****@******.***' is no longer in use as I have retired, and my new address is '*****@******.***'. I don't have Wi-Fi at home, and my Kindle is 3G with a keyboard. I tried a force reboot, but the technician confirmed the screen is broken and offered a discount on a new Kindle. What should I do to update my Amazon account and transfer my books to the new Kindle?

August 13th, 2023

My son erased his Apple phone from a Windows computer, and I have proof it was done. Is there a way to check the exact computer it was erased from?

September 6th, 2023

I’m locked out of my HP computer with Windows 10. I’ve tried all my passwords and there is no 'Forgot Password' option. What can I do to regain access?

July 31st, 2024

I received an email informing me that I appear in a data breach from Cafe Press. How do I verify if this email is genuine and what should I do next regarding the breach?

August 23rd, 2023

I am having trouble setting up Telstra's Bigpond as my email service provider. I access my email through a web browser on my desktop computer and also on my Galaxy A30 Android phone. I am not familiar with troubleshooting steps and would prefer written instructions or face-to-face contact with a technician.

July 23rd, 2023