Alyssa C. asked
My printer says there is an error and no ink, even though I just put in new ink cartridges. It also says I have to see a notification, but I don't know where to find it. This is the third time this has happened after installing new cartridges. Additionally, my computer is indicating that it has 5 viruses. How can I resolve these issues?
November 4th, 2023
Morgan T. answered
To resolve the printer issue, try resetting the cartridge counter by power cycling the printer. Unpl...
November 4th, 2023
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