Elizabeth C. asked
My son's PlayStation account was permanently suspended, and I would like to know why since he is only 11 years old. I was told someone reported a violation, and I had just renewed his yearly subscription and purchased several games. I believe the parent should be contacted before suspending a minor's account. How can I resolve this issue and get my money back if the issue is not addressed?
June 15th, 2023
Joseph B. answered
The suspension of your son's PlayStation account can only be resolved directly with PlayStation. Her...
June 15th, 2023
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