asked
My Surface Pro computer died due to an electric storm and I am locked out of my Microsoft account. Additionally, I am having trouble accessing my Norton account due to two-factor authentication issues. What steps can I take to resolve these account access issues?
September 8th, 2024
My Microsoft Pro stopped taking a charge and shows an empty battery with a thin line. I have tried different plugs and cleaned the connections, but it still won't charge. The device is about 5 years old and has been exhibiting other issues like the mouse not moving and double printing. What could be the issue, and what steps should I take to resolve it or prepare for a new device?
September 5th, 2024
I forgot my Apple ID and password. I have access to the email addresses associated with both my Apple ID and my wife's Apple ID. How can I recover or reset my Apple ID and password?
July 1st, 2023
I'm having problems adding a card to my Google account. Can you provide steps on how to add a new credit/debit card to the Google Play store?
February 16th, 2023
My HP computer with Windows 10 is showing a 'Page fault in nonpaged area' error and a Blue Screen Error with the Wdf01000.sys file. I am unable to log in, and this is a new issue. What should I do?
January 30th, 2024
I've been hacked and can no longer log in to my account. My email has been changed by the hacker, and all reset codes are being sent to their email. What can I do to recover my account without creating a new one?
May 7th, 2024