asked
My Toshiba computer is behaving strangely, with the mouse moving on its own and items being deleted without my consent. I suspect it might be hacked. What should I do to diagnose and potentially fix this issue?
December 8th, 2024
I can't log in to my email. It says 'invalid password' even though I'm using the password I last used. I haven't installed any updates recently, but Windows 10 was automatically installed. What should I do?
August 22nd, 2024
I am trying to recover my Google account password, but when I enter a recovery code received by email, it loops me back to a dialog offering to send me a recovery code. I use a Chromebook and am totally dependent on Google for functionality. I use Outlook as my email service provider, and I have not installed any updates recently, but Outlook recently made significant changes. I have had multiple incidents of trying to recover my Google password and I'm afraid that Google will classify me as a spammer.
August 5th, 2023
I got a new computer, but it won't accept the password. The machine is a DELL OPTIPLEX 760, and I recently installed Microsoft updates. What should I do?
August 10th, 2023
I have a Yahoo email account and have forgotten my password. I have a new iPhone with a new phone number, and I've been trying to reset my password online without success. How can I reset my Yahoo password using my new phone number?
December 9th, 2023
I attempted to purchase an item this morning and don't have confirmation of purchase. How can I find out if my purchase was made through PayPal?
February 2nd, 2023