My Facebook and Instagram accounts have been hacked. I've tried to reset the passwords but the hacker has set up additional security measures requiring my ID. What can I do to recover my accounts and prevent further issues?

September 28th, 2023

My firewall stopped my computer and a popup message indicated I have a bankers Trojan. A person claiming to be from Microsoft is currently 'fixing' my computer and has charged me $46.00. Am I being scammed, and what should I do?

December 12th, 2024

I have an iPhone 13 and I’m experiencing an issue where only calls from contacts I have saved are coming through. Unknown caller IDs go straight to voicemail. I’ve checked my settings and called AT&T for troubleshooting, but the issue persists. What could be causing this and how can I resolve it?

August 22nd, 2023

I don't remember my password and I am trying to change it, but I can't get the code to change it. I am trying to access the Bonsai starters plant purchase on my Android phone. I have a Google account linked to the phone. What should I do to reset my password?

November 11th, 2023

I received a text message claiming that Amazon shut down my account and I'm trying to restart it. I'm hesitant to provide personal information online and prefer to talk to someone directly. What should I do?

November 9th, 2024