asked

My XPS-15 9500 running Windows 10 64-bit has a non-functional microphone. I have granted microphone access to the entire computer and all apps, updated drivers for Windows and Dell, and checked that the Realtek microphone is working properly in Device Manager. However, the microphone still does not work in applications like Microsoft Word Dictate, and the sound test in Settings shows a zero percent highest value. What additional steps can I take to resolve this issue?

October 29th, 2023

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