Kathleen K. asked
My YouTube account will not connect when I use mobile data and is a recurring problem. What happened right before this YouTube issue came up? As long as I am connected to Wi-Fi, all is fine, but if I switch to mobile data, I get a spinning circle and a notification that I am offline. This has been happening regularly, and this time it has been two days. I need to be able to connect from mobile data, or YouTube Premium is a waste of money. Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
February 5th, 2024
Jason J. answered
The issue you're experiencing with YouTube not connecting on mobile data is likely due to a problem ...
February 5th, 2024
Create an account to view answers and interact with the community!
I have a new balance on my account that I did not purchase. I see a charge from Amazon but I need to know for which items.
August 30th, 2023
I forgot my password and my phone was reset to factory settings. I last used my phone 2-3 days ago. I'm unsure if there's a backup for my account, especially for my contacts and photos, as my phone was full of viruses. How can I recover my account and restore my data?
July 7th, 2024
I signed a contract on behalf of my brother-in-law for two phones and ended up paying for everything after being taken to court for non-payment. How can I retrieve the payment information as proof of what I paid due to him?
January 27th, 2023
There has been a fraudulent Yahoo mail account opened in my name that has been used to apply for credit cards, PayPal, etc. How can I have this account marked as fraudulent and deleted?
December 28th, 2024
I'm a new customer and I'm not sure how to sign in. I thought I was signed in on my phone, but when I tried to watch a movie, it wouldn't let me sign in, and it said my email and code were wrong. I have my email and a code sent by Apple, and I provided my credit card info. What should I do to resolve this issue?
August 31st, 2024