Amy H. asked

💻  Computer

On July 25, my Macbook laptop crashed. I was given a number that was claimed to be an Apple tech service number, and the person on the phone insisted I pay $200 using an Amazon gift card for tech assistance. This seems suspicious. What can I do, and is it safe to turn on my Macbook?

December 11th, 2024

Savannah H. answered

The situation you described is likely a scam. Apple does not require payment via gift cards for tech...

December 11th, 2024

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