asked
Someone hacked my PS4 account and I can't get a recovery password sent to my email. I have an email address and phone number linked to my PlayStation 4 account. I've checked my email and other online accounts for tampering, especially those with the same username and password. When I called Sony, they said there was a security lock on the account and couldn't do anything about it. What should I do?
September 28th, 2023
I have a Lenovo desktop with Microsoft 7. I'm trying to change my current password to a more complex option. Where do I go after signing in? I'm having trouble navigating through the user accounts settings and my current password isn't working for this process. Can you provide a step-by-step guide or alternative methods to change the password?
August 16th, 2023
I am trying to convert an old work computer (Dell Latitude 5490) for personal use, but I don't have administrator rights. How can I disable the administrator (without login or password), or create a new account on this PC? I have a family Microsoft account, but it is not accepted when I try to edit files on my PC because it is not an office account. Additionally, I am unable to back up my content due to lack of administrator rights. How can I proceed?
April 23rd, 2023
How do I scan my debit card to make an online purchase for delivery when my card has no barcode and there's no field to type in the information?
October 2nd, 2023
I'm having trouble withdrawing money from games I play for money, specifically 'Tree for Money'. It won't let me link my PayPal account, and the withdrawal button doesn't register. What can I do to resolve this issue?
October 12th, 2024
I am unable to log in to my Apple ID because it does not accept my password. I am 86 years old and don't remember changing it. I was trying to join the family Netflix account when this issue occurred. What can I do to reset my Apple ID password?
March 24th, 2024