Melissa M. asked
We are experiencing a recurring issue where we get locked out of our email accounts due to too many attempts, even though we only have two iPhones and several email addresses. We both use the same password and have a phone number and second email address linked to the account. We need help resolving this issue and understanding how to cancel our JustAnswer fee if we require in-person assistance.
August 2nd, 2024
Tina B. answered
To address the email lockout issue, try the following steps: 1. Log out of your email account on the...
August 2nd, 2024
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