asked
We have an HP laptop with Windows 7 Pro. After downloading an update for Care 360, it only opens to a screen stating that Windows is damaged and suggests starting in repair mode or regular Windows. Repair mode goes to a blank screen indefinitely, and starting in regular Windows eventually gives different error messages suggesting starting in safe mode. The error codes are: 0X0000009F, 0X0000000000000004, 0X0000000000000258, 0XFFFFFA800582260, and 0XFFFFF80000B9C3D0. What could be causing this issue and how can it be resolved?
May 15th, 2024
An Adobe web site keeps trying to open on my computer. I click 'do not allow', 'do not show prompt', and 'exit', but the window keeps coming up. What can I do?
April 28th, 2024
Recently when I go to search the internet, I am suddenly getting ads on pages that didn't use to show ads. And they all say, in small print just below the ad, "ads not by this site". How do I get rid of this?
September 4th, 2023
I am having problems redeeming my 12-month Xbox Live membership. When I try to redeem it, it says to try again later. I bought this membership on 6/26/2012.
April 28th, 2024
How do I change my password in my directory on Windows when I first login and the computer comes up with all users? I have three users: me, my daughter, and my son. I want to change my password but cannot remember how to do this.
September 20th, 2023
I bought QFX cs-17US units to give to U.S. Veterans, particularly Marines. I need to know how to download music onto the units and how to operate them, including how to turn them on and how long they take to charge.
December 25th, 2024