My Kindle fell into the pool and now won't charge, showing a low battery message and crisscrossed black lines on the screen. I've tried rebooting, using different cables and outlets, and holding the power button for 20 seconds, but nothing has worked. What should I do next?

September 6th, 2023

My Facebook account was hacked and the hacker changed the phone number and recovery email linked to the account. I am unable to log in and someone is impersonating me by chatting with my friends. What can I do to recover my account?

October 1st, 2024

I have been charged for Google Tunein every month since November 2021, even though I did not sign up for it and do not know how to use it. I am 75+ years old and have tried disputing the charges with my credit card company, but they gave me a temporary credit and then charged me back. I want all charges credited, the account closed, and no more charges to my credit card. How can I resolve this issue?

April 19th, 2023

My Spectrum app on Roku is not working for the second day in a row. What is going on and what can I do to resolve this issue?

September 16th, 2024

How can I unlock my Snapchat account without a phone number, especially when I have a backup or recovery email address that isn't working, and the app won't let me log in due to suspicious activity?

June 12th, 2024