My aunt, who is 82, has not been receiving her emails since December 2017 after changing her email address. She is connected to our Wi-Fi and checks her email using Outlook. She is unable to send emails, and nothing happens when she tries to send them. What should we do to resolve this issue?

January 14th, 2024

My computer displayed a virus warning message when I tried to access Walmart.com. The computer is an HP2000. I went to Best Buy but couldn't resolve the issue. What should I do to remove the virus warning?

May 23rd, 2024

I cannot get a code to enroll online with mypinnaclehealth. I have tried a few times, but each time it says my information doesn't match. I don't believe this is a computer problem, but a problem with their system. What could be the issue and how can I resolve it?

April 19th, 2024

The sound is very low even though it is set at the highest settings on a home-built computer running Windows 10 with Realtek audio. This issue has been ongoing for 5 days. I have tried disabling enhancements, swapping speakers, eliminating the video card, and using onboard audio. What else can be done to resolve this issue?

August 19th, 2024

I am constantly getting the blue screen of death on my HP Pavilion Notebook running Windows 10 Home. The error codes include Driver IRQL Not Less or Equal (most often), Kernel Security Check Failure (second most often), and occasionally Page Fault in Nonpaged Area, System Service Exception, and Bad Object. I have already run a deep scan on the hardware, which shows no issues, and I installed an update today. This problem has been ongoing since I got the computer a year ago.

June 18th, 2024