I have a computer infected with a virus that runs as soon as it boots, displaying a program claiming to detect errors and offering to fix them for a fee. This program prevents me from closing it, accessing task manager, or opening any other applications. Is there a program I can use or boot with/from at start-up to fix this and any problems my computer has?

June 9th, 2023

I'm using OneNote 2007, syncing with a SharePoint site. It has 15 notebooks and lots of sections within each. It seems to sync ok with my desktop, but one or two notebooks continually freeze up on my laptop. I've removed recently added sections and also several programs on my laptop, thinking it may be an issue. It used to work fine. Help?

December 21st, 2024

My hard drive crashed and I installed a new one, then reinstalled Windows XP and Office 2000, but I can't find the Office Suite Disk. Can you download Office to my computer using the product license numbers from XP and Office 2000?

November 29th, 2024

I have a Sony Vaio PCG-7144M and the computer keeps not responding when using Internet Explorer, causing the computer to hang and forcing me to reboot. I can only use it for about 5 minutes at a time. It has repaired itself about 5 times now. What can I do to resolve this issue?

June 18th, 2024

I am experiencing difficulty attaching files to emails on Yahoo, particularly larger files like DSS wave files, across multiple computers. This issue has arisen over the past month and was not a problem before. What could be causing this and how can I resolve it?

January 11th, 2023