asked

When I returned to the location where my second Brother printer is located and connected it to my Dell laptop, I found that print jobs are not reaching the printer. I tried rebooting, turning the printer on and off, checking settings in the Win 7 Control Panel, and verifying USB cable connections at the printer and computer. The icon on my task bar for the printer shows that it is online. I use a program called Fineprint as the default printer. The laptop is fine. The printer here is a model 7340 and the one in the other location is a 7340W model. There is nothing wrong with the 7340 here because some jobs in the queue printed when I turned it on. What could be the issue and how can I resolve it?

April 19th, 2023

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