I just bought an HP ZBook laptop and it has BitLocker blocking me out. I can't get the code and would like to format and reinstall everything. I can't get into Windows at all because of the blue BitLocker recovery screen. What should I do?

March 21st, 2024

I can't access my computer, it stays in the welcome screen and the keyboard turns on and the mouse, but it doesn't allow me to enter. What can be done to resolve this issue?

November 13th, 2023

I can’t login to my computer. I have an Apple Catalina system and an iPhone using the same Apple ID. I tried resetting through Apple's online account reset tool, but I had to get help from Infinity to restart my modem and they changed my ID and password. What should I do?

November 29th, 2024

My husband passed away in September and there is an 89.99 charge on our credit card from IPVANISH HTTPSWWW.IPVA CA. Can you help me understand what this charge is for and how to cancel the subscription?

August 4th, 2023

I have a wireless keyboard but can’t find the indicator light for the cap locks. What specific product should I buy that is similar but has a LED indicator for cap locks?

June 10th, 2023