I purchased my iPhone through Sprint and it shows that I have 5 viruses on it. Do I take it back to T-Mobile or somewhere else to get rid of them? McAfee said that I need to purchase a virus update.

April 13th, 2023

How do I unlock a phone line for a travel pass that is currently blocked? My daughter is in Ireland and her number is blocked. I need to unblock it for her phone to work.

September 26th, 2024

I am installing a new Roku device and am receiving a 'no signal' message. Wi-Fi is not involved as the Roku is directly attached to the router. What steps should I take to resolve this issue?

August 31st, 2024

I bought a Roku Express today, set it up, and moved an app's location on the home screen. Now, it seems to have stopped recognizing the remote. The display issue only happens with the Roku player. I own two other Roku streaming sticks and am replacing them since they are overheating. What could be causing this issue and how can it be resolved?

December 1st, 2023

My 84-year-old husband has forgotten his eBay password, and we're unable to access his Yahoo email account due to a Chrome update and a broken mobile phone. How can we recover his eBay account without access to his email or phone for verification?

October 5th, 2024