I ordered Family Tree Maker 2012 software online and chose to download it electronically, but I keep getting error messages related to Microsoft.Net Framework 4.0 installation and the Family Tree Maker 2012 setup cannot continue. What can I do to resolve this issue?

November 9th, 2023

My PB IXTREME 1907 won't boot up, won't start in Safe Mode, and on the one occasion it did run, it appears to have 'hidden' the D: drive where I store my digital photos. It won't even boot up in 'Safe Mode' and just hangs. Any suggestions?

February 6th, 2023

When using Mozilla Thunderbird as my email client, I have to press 'allow remote information' each time I receive an email. What is the potential danger of allowing remote information for everyone, and what can they do if they have my remote information?

January 22nd, 2023

I have a Windows XP computer that is locking up and taking a long time to load anything. It was working fine before, but now it seems to have stopped trying to sign onto anything, and it acts like it has a virus. What could be causing this issue and how can it be resolved?

December 14th, 2023

My Gateway GT4010 won't restart consistently. It sometimes starts up fine but often hangs when trying to restart, requiring multiple attempts and sometimes a forced shutdown. The CPU and fan are properly installed, and I've tried replacing RAM sticks and hard drives with no success. What could be causing this issue?

February 18th, 2023