I have a large file created by Family Tree Maker Ver. 8 on Windows Vista. I now have a new computer with Windows 7 and want to continue using that file. What software do I need to continue using that file?

November 3rd, 2024

When selecting programs from the Start menu or shortcuts, nothing happens and the 'Open with' dialog box is displayed. The .lnk association is either missing, incorrect, or corrupted. How can this issue be resolved?

November 17th, 2023

I am trying to create a Windows account using my email address XXXXXXXXX@XXXX but I constantly get a message saying that it is not available, although it is my address. Can you please explain?

April 19th, 2023

I did not receive my serial number by email in order to activate the program. What should I do?

December 11th, 2024

I have an override option on my Microsoft Word that I am unable to remove. I received a message that someone is trying to access my computer, preventing me from removing the override. What can I do?

December 14th, 2024