I am trying to access my JustAnswer account and forgot my password. I requested a temporary password, but it does not work. What should I do to recover my account?
May 13th, 2024
Why should I pay for your service when I have received no worthwhile response from multiple JustAnswer experts, and my printer issue remains unresolved?
July 18th, 2024
I bought a Google Play Store card for $100 but it's not working. I paid for JustAnswer's service, but they say they can't help me. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?
February 24th, 2024
I have an Apple Pay transfer made on 6/1/2021 that is now marked as expired. Is there a limit to the time an amount can be accepted or transferred out of my Apple Pay account? Additionally, why is Apple Pay asking to verify my ID, and why am I talking to JustAnswer instead of Apple?
November 8th, 2023
I followed the instructions and accessed the website my.justanswer.com/app/s/bx4U2, but the reply did not match any documents. I communicated this morning, provided my credit card details, and received a message from a technician with the mentioned website. I'm stuck at this point. Additionally, I took my laptop to Apple, and they suggested it might be a Microsoft problem. What should I do next?
July 8th, 2024
I mistakenly made a payment to JustAnswer and want it reversed. I was directed to contact JustAnswer by Shaw, but now I'm being matched with a lawyer. I don't need a lawyer; I just need the payment reversed. What should I do?
July 30th, 2024
I need help with my Microsoft account. I just got a new computer and tried to set it up with Microsoft, but it doesn't work. I was on a Just Answer call last night.
November 19th, 2024
Unauthorized use of my card has been detected. My ex-wife is likely using my payment information, and I have noticed several pending charges on my account. I need to stop these payments and verify if it is indeed her using my card. My bank is Southside Bank, and I have already canceled the card. I need assistance to stop the orders and payments. Additionally, I noticed a $46.00 charge and a $1.00 charge from JustAnswer on my card. Why were these charges made, and did they confirm the account that used my card?
February 26th, 2024
How do I get my account information to sign into another question on JustAnswer?
April 23rd, 2023
I had Zoom set up on my Apple laptop, but it has disappeared. Additionally, a sum of 46 euros was taken from my PayPal account by JustAnswer without my consent. How can I get my money back and reinstall Zoom on my laptop?
August 10th, 2023