Lisa F. asked

⚖️  Law

I purchased a faulty bookcase from an online seller based in Indiana, and it collapsed during installation, posing safety risks. Despite explaining the situation to the seller, they refuse to provide a refund. I have already tried contacting consumer agencies and disputing the charge with my credit card company, but the seller continues to deny the refund. What legal options do I have to resolve this issue, and how can I effectively communicate my concerns to the seller to potentially resolve this without resorting to legal action?

December 20th, 2023

Tyler S. answered

When you purchase a product, a contract is formed where the seller agrees to provide a working produ...

December 20th, 2023

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