Alvin M. asked

⚖️  Law

I signed up for a Crunch Fitness membership in NYC but decided I don't want it. The sales rep said the membership was easy to cancel, but it seems complicated. They sent me a contract via email, which I haven't signed, but I've already made two payments. When I tried to cancel, they said I need to sign the contract first and then pay for two extra months to cancel. Is this correct, and who is in the right here?

April 16th, 2024

April M. answered

If you haven't signed the contract, you are not technically bound by it. However, by making payments...

April 16th, 2024

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