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I was forced to check a carry-on bag that fit within American Airlines' carry-on policy, which was full of lithium-ion batteries and camera gear not covered by their lost or damaged policy. The bag was valued at ~$13k, but their policy only covers up to $3800. I am a premiere status member and followed all rules, but they checked my bag, causing potential damages. This gear is crucial to my livelihood, and I believe AA broke policy by forcing me to check my bag, causing mental anguish and public embarrassment. I am in Nevada, and the issue is unresolved. What steps should I take to pursue compensation, and how does the process work?

March 3rd, 2023

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