Joann T. asked

⚖️  Law

My husband and I joined a debt settlement company (CAG) about a year ago. We have been paying $250.00 a month, but they claim we only have $900.00 with them, while we believe we have paid $3000.00. We received letters stating that our creditors are going to start garnishing my husband's checks. We tried to contact CAG multiple times and were told that they cannot do anything until we have more money in our account. Another settlement company informed us that no debt settlement company can take their fees before settling a debt, yet CAG has been taking their fees. We want all our money back as they did nothing for us, but they said we would only get a part of what we paid. Can they do that, and what can we do?

December 15th, 2023

Linda E. answered

The debt settlement company (CAG) may have violated the terms of their service by taking fees before...

December 15th, 2023

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