Gregory M. asked
My mortgage was bought out by Shellpoint Mortgage after my former finance company filed bankruptcy. Since they took over, my payments have been applied improperly (not applied, misapplied, applied then reversed), resulting in late fees and potential credit report issues. I've tried to resolve these issues directly with Shellpoint but have been unsuccessful. They have low ratings online and have been involved in several lawsuits regarding payment and fee issues. What steps should I take to address this situation, and should I consider hiring an attorney?
August 26th, 2024
Sharon C. answered
Given the ongoing issues with Shellpoint Mortgage, it may be beneficial to take several steps to pro...
August 26th, 2024
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