Rebecca D. asked

⚖️  Law

We have been a victim of racism and malpractices. My 66-year-old mother, who has severe arthritis and limited mobility, was mistreated during a monogram procedure. The technician was impatient, spoke to her in English despite her not understanding, and caused her significant pain. I recorded the incident and tried to file a complaint, but the representative asked for a power of attorney and implied legal action against me for recording. What should I do to address this mistreatment and discrimination without risking repercussions for my mother?

February 24th, 2024

Heather B. answered

I am sorry to hear about your experience. Here are the steps you can take: 1. Ensure your mother rec...

February 24th, 2024

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