I ordered two pairs of UGG shoes online from a website called 'www.madeinaustralin.com'. I received the shoes three days ago, but they look bad and were identified as counterfeit by the UGG Company store. I live in New York State. What should I do to get a refund or resolve this issue?

May 19th, 2023

We reported a home health aid for theft and unauthorized key copying. The home care service is denying any wrongdoing and refusing to replace locks or missing items. We are unsure of our legal options and whether to pursue legal action against the agency due to our limited financial resources. What should we do?

May 16th, 2023

A high school student crashed his car into my parked car, causing severe damage. The student had no driver's license or insurance, and the school police made the report. The parents came but did not discuss a plan to fix my car. My car was parked without insurance while waiting for my son to get his license. What are my options to get paid for the damages, and where do I start?

January 7th, 2024

I lived in a gated apartment complex in Texas and experienced two break-ins within a month. The management did not install security systems, and I felt unsafe, leading me to leave. Despite being current on my rent, I was charged another month's rent and a re-letting fee, which they placed in collections. I have two police reports. Can the apartment management legally do this?

May 18th, 2024

I have a letter that I would like reviewed and consulted on. I have composed a statement explaining my reasoning for taking action against Comcast Mobile and Charter Communications due to a defective iPhone 8 Plus purchased from Xfinity wireless, which caused significant financial loss and service disruptions. Should I send a letter of intent to bring an action, and if so, what should it include?

October 22nd, 2023