Dr. Phil, I'm struggling with severe cognitive issues and feel closer to death every day. My psychiatrist suggests I have something other than CJD, and I have Mayo Clinic paperwork. I'm confused about the communication process with Just Answer, as I keep receiving emails asking for $28 without completing previous subjects. How can we effectively communicate, and when can I expect your call? My brain and memory are failing, so I need clarity on how to proceed.
May 12th, 2024
I want to send images of a CT scan of the head with and without contrast to a doctor on JustAnswer. I have the images on a CD and am looking for a way to share them with a doctor for review. I have tried Dropbox but the images didn't show up correctly, and I need a program called 'efilm lite' to view them. The radiologist hasn't made a report yet, and I'm expecting it within 2-3 days. How can I share these images with a doctor on this site?
February 27th, 2024
I need help with a sprained wrist and signed up for JustAnswer. I explained my problem but cannot get back to the doctor who was supposed to respond. I also took 1 Advil 2 hours ago. Can you assist?
February 23rd, 2024
Is there a charge for asking a question on Just Answer, and if so, what are the fees involved?
December 27th, 2023
Is a sore left side of the stomach, likely caused by a bear hug and arm wrestling, something to worry about, and is JustAnswer a legitimate platform for medical advice?
September 2nd, 2023
One of the JustAnswer doctors suggested I need a CT scan and a pulmonary work-up due to a persistent cough that produces white phlegm, especially in the afternoon. I'm concerned about possible metastasis. What symptoms would indicate I don't have metastatic disease, and what could be causing this cough?
July 25th, 2023
When asking a medical question on JustAnswer, can I send pictures or do a video call? I have a terrible itchy rash on my lower back/top of my buttocks. These welts/boils started popping up, and I thought they were mosquito bites until I saw my lower back. They aren't bites. I have Hep C. What could this rash be and what should I do?
June 5th, 2024
I have had a husky/raspy/low (unnaturally) voice for a year and a half. It began with a respiratory flu that passed quickly combined with an increased teaching schedule (college lecturing) and heightened stress. I do not suffer from a sore throat, do not have a cough, have no breathing problems. I do have what I believe to be more mucus than normal (in nose and throat). I live in south central Texas which is high in allergens (moved here three years ago). I don't cough up mucus often, but when I do it is clear and kind of jelly-like (curd consistency?). I am a long term smoker (I hope that doesn't just answer the whole problem right there - the voice problem did begin with flu, stress, and very increased talking for job) with no other smoking related symptoms. Lastly, symptoms include a fatigued feeling in my throat - my neck feels tired (neck not throat) as if the neck muscles are strained. Until recently I felt sure this was mold allergy related.
March 13th, 2024
I am having trouble accessing my previous questions and answers on the JustAnswer site. I have already provided my credit card information, but it is not being accepted, and the customer service representative I spoke with was not helpful. How can I ensure that my questions are seen and answered by the appropriate doctor, specifically Dr. Baisal, and what should I do to view my previous answers?
March 23rd, 2024
I had a normal breast exam 2 weeks ago, and my doctor said everything felt completely normal. However, I've noticed a small spot right above my areola that feels like a seed or grainy, deep within the tissue. This spot is among fibrous tissue that I've always had. Is this part of the fibrous tissue, or could it be something else? If it were cancer, would it be more noticeable? I'm worried about every little thing, and I just asked this question in the obgyn section, but they recommended a mammogram, which I'm not looking for since I just saw my doctor. Also, the chat doesn't work for me, so please just answer in normal form. Thanks!
July 29th, 2024