My IRS refund was reduced from $9600 to $5600. I used TurboTax Premium and purchased audit insurance. The refund has been deposited, but the written notice promised for June 8 has not been received. My wife passed away on September 30, and the long-term care deduction was $32,000. The multiple explanations for the reduction on the 'Where's My Refund' email do not make sense to me. I am 94 years old and have difficulty typing. What should I do next, and when can I talk to a person?
April 25th, 2024
We filed our taxes in early March and are unsure why our tax refund is being held up. We are seniors with no dependents, located in Porterville, California, and made approximately $102,197 this year. What could be causing the delay?
August 6th, 2023
How can I get an award letter for income verification to refinance my home, as I've tried calling and have not received a response?
October 31st, 2023
I received an ID VERIFY letter. I am located in Duncan, Oklahoma, 54 years old, single, and have no dependents. What are the steps to verify my identity online?
March 14th, 2023
I received a letter stating I had not activated my EIP card. I have never received a card. What is the next step?
June 11th, 2023
I have legal custody of my grandson. My son keeps claiming him on his taxes and doesn't pay child support. How can I prevent my son from claiming my grandson on his taxes and receiving stimulus payments for him?
March 16th, 2023