asked

The Dallas County Tax Office failed to process my title registration correctly on July 24, 2022. As a result, my financial institution, Navy Federal Credit Union, penalized me by changing my auto loan from $502.98 to a consumer loan of $699.02 with fees. I have provided all necessary documents to the Dallas County Tax Office, but they failed to correctly file my title transfer. Do I have any legal right to force Navy Federal Credit Union to reinstate my auto loan as it was when they approved me in February 2022, given that the failure to receive my title within 90 days was not my fault?

April 8th, 2023

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