We have a Summit 24” wall oven (electric), model TEM721BKW, which has been heating up 50 degrees below the set temperature since we purchased it about a year ago. I have removed the front panel to look for a set screw on the thermostat, but there is none. The thermostat has a number on the back (###) ###-####. Can you provide guidance on how to adjust or replace the thermostat?

September 29th, 2023

My top-loading washer, which is about a year old, has started leaking during the spin cycle. The leak seems to be coming from around the motor at the bottom. I checked the drain and it looks good. A couple of weeks ago, the washer went off balance while washing towels. Could this be related to the leak?

November 22nd, 2024

I just hooked up my LG DLEX3700W dryer after it was in storage for 30 days. When I ran it, an NP error message popped up, and nothing inside the dryer was hot. I checked the breaker and the power outlet, which is pulling 240V as needed. What could be causing this error, and how can I troubleshoot it?

June 6th, 2024

I have a side-by-side refrigerator less than a year old. The bulb at the top left front went out. It has a clear shroud around the bulb. What is the correct way of removing the shroud and where can I get a replacement bulb?

September 12th, 2023

My oven won’t cook food on the bottom. It's an electric oven, about 10 years old, and the issue has been going on for a couple of weeks. What could be the problem and what should I do to fix it?

March 2nd, 2024