asked

Hello, we have a Scotsman SCCG30 ice machine that often stops making ice and becomes very hot when the door is opened. We switch off the unit, wait, and switch it back on, which usually resolves the issue for a few days or weeks, but it happens again. There is no water leaking around the unit, and it sometimes makes a loud grinding sound when this occurs. We have not replaced the water filter since installation in November 2019, and this issue has been ongoing for about 2 years with 3 service calls. What could be causing this issue and what should we check or replace?

June 8th, 2024

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