John S. asked
I am having an issue with my Thermador hood where all the blue lights stay on and nothing turns on. I have changed the module control and the board, turned off power for 15 minutes, and even replaced the transformer and glass fuse. The issue is consistent. What could be causing this and what further steps can I take?
April 9th, 2024
Kaitlin S. answered
The issue with all the blue lights staying on and the hood being non-responsive could be due to an o...
April 9th, 2024
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Time now is 11:30am. Isaiah the GE repair tech is supposed to be at our house now, scheduled 8a to noon. Markus (spelled incorrectly Marcus, should be Markus) is our contact. Our telephone is (###) ###-####. The tech number is ###-##-####. The tech's name is ***** and the number is *****. The stove clock digits are not usable. Most digits in the middle of numbers like 3, 4, 5, 6, 8, 9. We bought the stove at the end of summer from Home Depot in Wappingers Falls, NY. The tech arrived on 10/13/2020 and was supposed to come today from 8-12, but he did not come. Isaiah told us that he would get the clock parts when he comes back. What should we do?
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