Jenny B. asked

🔌  Appliance

I can't get the replacement water filter for my GE appliance to install. The model is GSHL5KGXGCLS. There is styrofoam in the receptacle above the locking mechanism, which may be preventing the filter from locking in. Is the styrofoam supposed to be there, and what can I do to resolve this issue?

January 9th, 2023

Brittany H. answered

The styrofoam pieces you're seeing are likely from shipping packing and are not supposed to be there...

January 9th, 2023

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