Deborah W. asked

🔌  Appliance

I followed your suggestion to adjust the rack, but the problem is that the rack cannot get past the washer arm. The third rack came out completely the first time I used it, and after putting it back, I can't get it past the upper wash arm. Tried adjusting the adjusters but that doesn't help. What should I do?

March 24th, 2024

Christine K. answered

The issue seems to be with the alignment of the rack's plastic hooks and rails. Here are the steps t...

March 24th, 2024

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