I have a Delano model Del # XXXXX and am trying to switch from CPI to IPI mode for the pilot flame (my house is too hot). It is not working using the remote - when I follow instructions to change using the mode button, nothing happens. I saw in troubleshooting that there is a CPI switch. Took the front panel off and see a silver switch that is in the down position. Should it be up? (Switch is in the middle of the box just before outlets begin). Made by Kozy Fireplaces.

May 16th, 2023

My Magic Mill dehydrator, model mfd1010, stopped working suddenly. It is one year old and was used for a couple of months last summer. I checked all house circuits and they are fine. I removed the back of the machine to look for a fuse but couldn't find one. What could be the issue and how can I proceed with the warranty claim?

November 9th, 2024

My Samsung appliance suddenly stopped working with no power at all. I have tried replacing the fuses and switches at the door, but it hasn't helped. What could be the issue and what should I do next?

July 17th, 2024

My Kenmore Elite refrigerator, model 74043, has a bad compressor. It is less than 3 years old. What is the warranty period for this issue and what is the cost if it is not covered?

March 20th, 2024

I have an older gas log fireplace that won't come on. I never use it and I am selling the house. The new buyer wants me to fix it. What should I do to get it working, and do I need a repair guy to come out?

July 31st, 2024