asked

I have a 14-year-old front-loading Samsung washing machine (model wf448aaw/xxa) that displays a no-draining issue. I replaced the drain pump (part number DC31-00054A), but the machine still won't go through a cycle and drains intermittently. The door locks and unlocks repeatedly, and there's no noticeable noise from the drain pump. What could be the issue, and how can I resolve it?

August 2nd, 2023

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