Wendy P. asked

🔌  Appliance

I have a 15-year-old Neptune washer. The door won't lock, and 'FL' showed on the panel after a loud noise during a cycle. I've tried restarting the cycle and unplugging the washer, but it still doesn't lock. Can it be fixed?

March 26th, 2023

Steve T. answered

The issue is likely due to a faulty wax motor or melted resistors on the main control board. To diag...

March 26th, 2023

Sign Up to View Full Expert Answers

Create an account to view answers and interact with the community!