asked

I have a customer with a new Kenmore stove 790.42553314. During installation, one leg of the 220 was mistakenly connected to the neutral. Now, none of the surface elements are working, and the touch controls are unresponsive. The oven touch pads and oven itself turn on, but the oven element does not respond to the set temperature, causing food to burn. What could be the issue and how can it be resolved?

April 11th, 2023

Sign Up to View Answers

Create an account to view answers and interact with the community!