asked

I have a frigid air, quiet, pack, stackable washer and dryer that is only two years old. I recently replaced the transmission due to grinding noises during the agitation cycle. The new transmission works well, but now the washer is off balance during the spin cycle, causing it to pop off the suspension rod springs and fail to complete the spin cycle. I've checked everything I can think of and am unsure of the cause.

October 7th, 2024

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