I am having trouble with my Viking fridge freezer. The fridge portion is fine at 38 degrees, but the freezer is melting and beeping with a "HI temp" warning. The door is sealing well, but there is slight frost at the back of the freezer. What could be causing this issue and how can it be resolved?

October 30th, 2023

I am trying to find the model number for an older GE double wall oven. It is white and from what I can tell, the model number starts with JK9 and has a W in it farther down. The front panel of the lower oven has come off and it needs to be replaced. Can you help identify the correct model number?

March 29th, 2024

My Bosch dishwasher SHX36L15UC/46 is not draining. The filter is clean, and I've tried running it empty, but it still doesn't drain. The machine is about 20 years old. What should I do?

November 12th, 2023

I have a brand new KitchenAid refrigerator (model KRMFP706ESS01) that the control panel turns on, but neither the refrigerator nor the freezer works. The lights inside don't turn on either. What could be the issue and what steps should I take to troubleshoot it?

June 17th, 2023

My Bosch SAHE65T55UC/02 dishwasher is throwing an E15 code, indicating a flood switch activation. The upper door seal has been replaced, and the float has been dried and reset multiple times, but the issue persists. Water overflows into the cabinet, causing the E15 code to reappear. The dishwasher is 7 years old, the filter is unblocked, and the drain impeller turns freely. Additionally, one of the pumps makes a soft knocking sound during cycles. What could be causing this issue, and how can I diagnose and fix it?

January 24th, 2023